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2010 HYUNDAI GENESIS — Complaint #1821427

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NHTSA Complaint about AIR BAGS:SIDE/WINDOW:HEAD filed June 24, 2022

NHTSA complaint #1821427 (ODI reference 11470847) concerns a 2010 HYUNDAI GENESIS and was filed on June 24, 2022. The owner reports the failure occurred on April 15, 2022. The vehicle had 125,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as air bags:side/window:head, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI GENESIS cohort independently describe similar air bags:side/window:head failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 HYUNDAI GENESIS shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2010 HYUNDAI GENESIS
Component
AIR BAGS:SIDE/WINDOW:HEAD
State
Florida
Mileage
125,000 mi

Complaint Description

The contact owns a 2010 Hyundai Genesis. The contact stated that after parking and exiting the vehicle, moments later after returning to the vehicle it was discovered that the driver’s and passenger’s side headrest restraint had deployed. The cause of the failure was not determined. The local dealer was notified of the failure and indicated that the headrest needed to be replaced but no further assistance was offered. The manufacturer was not yet contacted. The failure mileage was 125,000

Complaint Details

NHTSA Complaint ID 1821427
ODI Number 11470847
Date Filed June 24, 2022
Failure Date April 15, 2022
VIN KMHGC4DF0AU

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.