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2008 GMC ACADIA — Complaint #1819942

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NHTSA Complaint about SUSPENSION:REAR:SPRINGS filed June 17, 2022

NHTSA complaint #1819942 (ODI reference 11469792) concerns a 2008 GMC ACADIA and was filed on June 17, 2022. The owner reports the failure occurred on June 17, 2022. The vehicle had 7,572 miles on the odometer at the time of the incident. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as suspension:rear:springs, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GMC ACADIA cohort independently describe similar suspension:rear:springs failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2008 GMC ACADIA shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2008 GMC ACADIA
Component
SUSPENSION:REAR:SPRINGS
State
New Jersey
Mileage
7,572 mi

Complaint Description

The contact owns a 2008 GMC Acadia. The vehicle had previously been serviced at the dealer under NHTSA Campaign Numbers: 14V118000 (Air Bags) and 15V415000 (Structure) however, after the recall repairs were performed, the rear springs fractured. The contact stated that while driving at an undisclosed speed, he noticed that a section of the rear spring was on the ground. After inspecting underneath the vehicle, he noticed that the rear springs were fractured. The vehicle was taken to the dealer, and the dealer informed the contact that the rear springs needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 7,572.

Complaint Details

NHTSA Complaint ID 1819942
ODI Number 11469792
Date Filed June 17, 2022
Failure Date June 17, 2022
VIN 1GKER23768J

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.