2014 CHRYSLER TOWN AND COUNTRY — Complaint #1819122
Open-data reference.
NHTSA Complaint about ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS filed June 14, 2022
NHTSA complaint #1819122 (ODI reference 11469192) concerns a 2014 CHRYSLER TOWN AND COUNTRY and was filed on June 14, 2022. The owner reports the failure occurred on June 11, 2022. The vehicle had 67,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:cooling system:hoses/lines/piping/fittings, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHRYSLER TOWN AND COUNTRY cohort independently describe similar engine and engine cooling:cooling system:hoses/lines/piping/fittings failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 CHRYSLER TOWN AND COUNTRY shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact's mother owns a 2014 Chrysler Town and Country modified for wheelchair accessibility. The contact stated while driving 55-65 MPH, he smelled an abnormal burning odor. There were no warning lights illuminated. The contact opened the windows, drove to his residence, and parked the vehicle. The contact then noticed a trail of fluid on the ground. The contact stated that the fluid was coming from the passenger's side rear shock location. The vehicle was towed to an independent mechanic where it was diagnosed that the bracket of the shock fractured and pierced unknown hoses. The independent mechanic repaired the hoses; however, the independent mechanic was unable to repair the passenger's side rear shock bracket. The independent mechanic informed the contact that the failure was due to the vehicle modifier using a thin metal to weld the passenger's side rear shock bracket of the vehicle. The contact stated that the vehicle was modified by Eldorado National. The modifier was not
Complaint Details
| NHTSA Complaint ID | 1819122 |
| ODI Number | 11469192 |
| Date Filed | June 14, 2022 |
| Failure Date | June 11, 2022 |
| VIN | 2C4RC1BG1ER |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.