2016 VOLKSWAGEN E-GOLF — Complaint #1818100
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY filed June 9, 2022
NHTSA complaint #1818100 (ODI reference 11468478) concerns a 2016 VOLKSWAGEN E-GOLF and was filed on June 9, 2022. The owner reports the failure occurred on April 23, 2022. The vehicle had 43,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as electrical system:propulsion system:charging:cable/cord:accessory, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN E-GOLF cohort independently describe similar electrical system:propulsion system:charging:cable/cord:accessory failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 VOLKSWAGEN E-GOLF shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2016 Volkswagen E-Golf. The contact stated that while charging the vehicle with the level 3 charger, the female connector on the vehicle became loosened due to a failure with the 4 tabs holding the connector in place on the vehicle. The level 3 charger loosened and exposed the plug with live current going to the part. The contact stated that he smelled a burnt electrical odor and the charger was now inoperable. The contact had taken the vehicle to a local dealer however, there were no trained technicians available to fix the vehicle. The manufacturer had not been informed of the failure. The failure mileage was approximately 43,000.
Complaint Details
| NHTSA Complaint ID | 1818100 |
| ODI Number | 11468478 |
| Date Filed | June 9, 2022 |
| Failure Date | April 23, 2022 |
| VIN | WVWPP7AU2GW |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.