2010 TOYOTA PRIUS — Complaint #1817930
Open-data reference.
NHTSA Complaint about SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM:SPRINGS/BAGS filed June 9, 2022
NHTSA complaint #1817930 (ODI reference 11468357) concerns a 2010 TOYOTA PRIUS and was filed on June 9, 2022. The owner reports the failure occurred on April 19, 2022. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as suspension:rear:springs:air suspension system:springs/bags, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA PRIUS cohort independently describe similar suspension:rear:springs:air suspension system:springs/bags failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 TOYOTA PRIUS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Strut mount on Monroe Quick Strut catastrophically failed with no warning. No corrosion noted, appears to be metal fatigue due to inferior design / manufacturing of aftermarket strut mount. Failure happened when leaving driveway at low speed; no prior noises or warning occurred.
Complaint Details
| NHTSA Complaint ID | 1817930 |
| ODI Number | 11468357 |
| Date Filed | June 9, 2022 |
| Failure Date | April 19, 2022 |
| VIN | JTDKN3DU2A5 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.