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2014 MAZDA CX-5 — Complaint #1815148

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NHTSA Complaint about ELECTRICAL SYSTEM:IGNITION:INTERLOCK/LOCKOUT filed May 27, 2022

NHTSA complaint #1815148 (ODI reference 11466438) concerns a 2014 MAZDA CX-5 and was filed on May 27, 2022. The owner reports the failure occurred on May 13, 2022. The vehicle had 60,000 miles on the odometer at the time of the incident. The report was geocoded to Massachusetts based on the filer's self-reported location. The affected component is categorized as electrical system:ignition:interlock/lockout, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MAZDA CX-5 cohort independently describe similar electrical system:ignition:interlock/lockout failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 MAZDA CX-5 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2014 MAZDA CX-5
Component
ELECTRICAL SYSTEM:IGNITION:INTERLOCK/LOCKOUT
State
Massachusetts
Mileage
60,000 mi

Complaint Description

The contact owns a 2014 Mazda CX-5. The contact stated while turning off the vehicle, she noticed the radio and the instrument cluster remained operational. The contact stated she was also unable to lock the doors. The contact stated she restarted the vehicle and manipulated the gear shifter several times to turn off the vehicle completely. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.

Complaint Details

NHTSA Complaint ID 1815148
ODI Number 11466438
Date Filed May 27, 2022
Failure Date May 13, 2022
VIN JM3KE2CY9E0

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.