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2019 INFINITI QX50 — Complaint #1814882

Open-data reference.

NHTSA Complaint about SEATS:FRONT ASSEMBLY:POWER ADJUST filed May 26, 2022

NHTSA complaint #1814882 (ODI reference 11466239) concerns a 2019 INFINITI QX50 and was filed on May 26, 2022. The owner reports the failure occurred on April 29, 2021. The vehicle had 53,000 miles on the odometer at the time of the incident. The report was geocoded to Kentucky based on the filer's self-reported location. The affected component is categorized as seats:front assembly:power adjust, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same INFINITI QX50 cohort independently describe similar seats:front assembly:power adjust failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 INFINITI QX50 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2019 INFINITI QX50
Component
SEATS:FRONT ASSEMBLY:POWER ADJUST
State
Kentucky
Mileage
53,000 mi

Complaint Description

The contact owns a 2019 Infiniti QX50. The contact stated that after starting the vehicle and attempting to adjust the seat, the seat failed to move backward or forward. The contact stated that the seat remained seized in one position after turning the vehicle on and off. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer who diagnosed that the driver's seat chair rail needed to be replaced. The vehicle was repaired. The contact stated that the seat failure recurred. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 53,000.

Complaint Details

NHTSA Complaint ID 1814882
ODI Number 11466239
Date Filed May 26, 2022
Failure Date April 29, 2021
VIN 3PCAJ5M35KF

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.