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2010 GMC TERRAIN — Complaint #1814737

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NHTSA Complaint about POWER TRAIN:DRIVELINE:CHAIN/BELT filed May 25, 2022

NHTSA complaint #1814737 (ODI reference 11466141) concerns a 2010 GMC TERRAIN and was filed on May 25, 2022. The owner reports the failure occurred on December 25, 2020. The vehicle had 121,000 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as power train:driveline:chain/belt, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GMC TERRAIN cohort independently describe similar power train:driveline:chain/belt failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 GMC TERRAIN shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2010 GMC TERRAIN
Component
POWER TRAIN:DRIVELINE:CHAIN/BELT
State
Illinois
Mileage
121,000 mi

Complaint Description

The contact owns a 2010 GMC Terrain. The contact stated while driving approximately 20 MPH and depressing the acceleration pedal, the vehicle failed to respond. The contact stated the vehicle was restarted several times and the gear shifter was shifted several times before the vehicle started operating as needed. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the timing chain needed to be replaced. The vehicle was repaired; however, 5 months later the failure reoccurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 121,000.

Complaint Details

NHTSA Complaint ID 1814737
ODI Number 11466141
Date Filed May 25, 2022
Failure Date December 25, 2020
VIN 2CTFLHEY2A6

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.