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2017 CADILLAC XT5 — Complaint #1814671

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NHTSA Complaint about PARKING BRAKE:ELECTRICAL filed May 25, 2022

NHTSA complaint #1814671 (ODI reference 11466090) concerns a 2017 CADILLAC XT5 and was filed on May 25, 2022. The owner reports the failure occurred on May 6, 2022. The report was geocoded to Iowa based on the filer's self-reported location. The affected component is categorized as parking brake:electrical, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CADILLAC XT5 cohort independently describe similar parking brake:electrical failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 CADILLAC XT5 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 CADILLAC XT5
Component
PARKING BRAKE:ELECTRICAL
State
Iowa

Complaint Description

The vehicle's park brake system failed to actuate resulting in unsafe parking of vehicle on hills/slopes. The service park brake light activated on the dash. Vehicle was taken to dealership to investigate. They confirmed park brake system was not working. This vehicle has electronic actuators for the park brake function on each rear wheel. The dealership did not find any defective components but determined the vehicle software was the root cause. The software was reset and the system now performs as intended. I am very concerned that a software failure associated with a key parking brake safety system can occur with no known cause.

Complaint Details

NHTSA Complaint ID 1814671
ODI Number 11466090
Date Filed May 25, 2022
Failure Date May 6, 2022
VIN 1GYKNERS4HZ

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.