2013 MERCEDES-BENZ E350 — Complaint #1813862
Open-data reference.
NHTSA Complaint about FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS filed May 20, 2022
NHTSA complaint #1813862 (ODI reference 11465494) concerns a 2013 MERCEDES-BENZ E350 and was filed on May 20, 2022. The owner reports the failure occurred on May 16, 2022. The vehicle had 150,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as fuel system, gasoline:delivery:hoses, lines/piping, and fittings, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ E350 cohort independently describe similar fuel system, gasoline:delivery:hoses, lines/piping, and fittings failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 MERCEDES-BENZ E350 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2013 Mercedes-Benz E350. The contact stated while entering the vehicle, she noticed the smell of gasoline. The contact started the vehicle with no issues however, the gasoline odor was still in the vehicle. The contact stated no warning light was illuminated. The contact drove the vehicle to an independent mechanic to be diagnosed. The mechanic determined that the fuel lines running underneath the rear passengerâs seat were leaking and needed to be replaced. The independent mechanic referred the contact to an authorized dealer. The vehicle was towed to the dealer but was not diagnosed nor repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 150,000. The VIN was unavailable.
Complaint Details
| NHTSA Complaint ID | 1813862 |
| ODI Number | 11465494 |
| Date Filed | May 20, 2022 |
| Failure Date | May 16, 2022 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.