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2012 DODGE JOURNEY — Complaint #1813321

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NHTSA Complaint about ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS filed May 18, 2022

NHTSA complaint #1813321 (ODI reference 11465100) concerns a 2012 DODGE JOURNEY and was filed on May 18, 2022. The owner reports the failure occurred on March 19, 2022. The vehicle had 126,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:engine:oil/lubrication:seals/gaskets, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same DODGE JOURNEY cohort independently describe similar engine and engine cooling:engine:oil/lubrication:seals/gaskets failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 DODGE JOURNEY shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2012 DODGE JOURNEY
Component
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
State
Florida
Mileage
126,000 mi

Complaint Description

The contact owns a 2012 Dodge Journey. The contact stated while driving 40 MPH, the vehicle inadvertently decelerated to 20 MPH. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the dealer where it was purchased to be diagnosed. The contact was informed that the head gasket and throttle body had failed. The contact stated that the vehicle was repaired however, the failure recurred while driving. The vehicle was taken back to the dealer and it was determined that the throttle body had failed and needed to be replaced. The dealer towed the vehicle to an unknown authorized Dodge dealer who repaired the vehicle however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 126,000.

Complaint Details

NHTSA Complaint ID 1813321
ODI Number 11465100
Date Filed May 18, 2022
Failure Date March 19, 2022
VIN 3C4PDCAB5CT

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.