2014 FORD FUSION — Complaint #1812021
Open-data reference.
NHTSA Complaint about POWER TRAIN:SHIFT LINKAGE/CABLE/ROD filed May 11, 2022
NHTSA complaint #1812021 (ODI reference 11464162) concerns a 2014 FORD FUSION and was filed on May 11, 2022. The owner reports the failure occurred on May 9, 2022. The vehicle had 143,764 miles on the odometer at the time of the incident. The report was geocoded to Indiana based on the filer's self-reported location. The affected component is categorized as power train:shift linkage/cable/rod, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar power train:shift linkage/cable/rod failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2014 Ford fusion. The contact stated while driving 2 MPH and stopping, the vehicle was shifted into reverse to reverse out of her driveway; however, after shifting back to drive(D) the vehicle failed to respond. The contact stated that the vehicle was shifting to reverse(R) independently. The contact turned the vehicle off and contacted a tow truck service for assistance. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and then driven to a dealer. The vehicle remained at the dealer unrepaired. The manufacturer was informed of the failure. The failure mileage was 143,764.
Complaint Details
| NHTSA Complaint ID | 1812021 |
| ODI Number | 11464162 |
| Date Filed | May 11, 2022 |
| Failure Date | May 9, 2022 |
| VIN | 3FA6P0K90ER |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.