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2017 RAM 1500 — Complaint #1810506

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NHTSA Complaint about STEERING:STEERING CONTROL MODULE filed May 2, 2022

NHTSA complaint #1810506 (ODI reference 11463072) concerns a 2017 RAM 1500 and was filed on May 2, 2022. The owner reports the failure occurred on April 3, 2022. The vehicle had 61,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as steering:steering control module, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 1500 cohort independently describe similar steering:steering control module failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 RAM 1500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 RAM 1500
Component
STEERING:STEERING CONTROL MODULE
State
Texas
Mileage
61,000 mi

Complaint Description

The contact owns a 2017 Ram 1500. The contact stated while attempting to drive the vehicle, the vehicle lost power steering functionality. The contact stated that the power steering warning light was illuminated. The contact had the vehicle towed to a dealer where it was diagnosed and determined that the electronic power steering (EPS) module needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 61,000.

Complaint Details

NHTSA Complaint ID 1810506
ODI Number 11463072
Date Filed May 2, 2022
Failure Date April 3, 2022
VIN 1C6RR7PT7HS

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.