2013 BUICK LACROSSE — Complaint #1807266
Open-data reference.
NHTSA Complaint about ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: OIL COOLER filed April 14, 2022
NHTSA complaint #1807266 (ODI reference 11460766) concerns a 2013 BUICK LACROSSE and was filed on April 14, 2022. The owner reports the failure occurred on August 15, 2021. The vehicle had 88,000 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:engine:oil/lubrication: oil cooler, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same BUICK LACROSSE cohort independently describe similar engine and engine cooling:engine:oil/lubrication: oil cooler failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 BUICK LACROSSE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2013 Buick LaCrosse. The contact stated while driving at various speeds, the vehicle started jerking. There were no warning lights illuminated. The contact continued to drive the vehicle. Additionally, the contact stated that the vehicle failed to start. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the local dealer where it was diagnosed that there were no compressions on the engine and cylinders due to a possible fractured timing chain and damaged valves. The dealer also informed the contact there was no oil in the engine; however, the contact had replaced the engine oil 2-3 weeks prior to the failure. The vehicle was not repaired. The vehicle was then towed to an independent mechanic but was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 13V173000 (Electrical system). The manufacturer was not notified of the failure. The failure mileage was approximately 88,000.
Complaint Details
| NHTSA Complaint ID | 1807266 |
| ODI Number | 11460766 |
| Date Filed | April 14, 2022 |
| Failure Date | August 15, 2021 |
| VIN | 1G4GA5ER2DF |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.