2017 CADILLAC XT5 — Complaint #1806168
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, ELECTRIC filed April 7, 2022
NHTSA complaint #1806168 (ODI reference 11459972) concerns a 2017 CADILLAC XT5 and was filed on April 7, 2022. The owner reports the failure occurred on July 21, 2021. The vehicle had 8,000 miles on the odometer at the time of the incident. The report was geocoded to Massachusetts based on the filer's self-reported location. The affected component is categorized as service brakes, electric, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CADILLAC XT5 cohort independently describe similar service brakes, electric failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 CADILLAC XT5 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Cadillac XT5. The contact stated while driving approximately 5 MPH, the engine made a grinding sound, and the vehicle accelerated while the foot was on the brake pedal. The contact did not recall any warning lights on the instrument panel. The contact also had an incident where he accidentally ran into the garage, and the air bags did not deploy; however, the front passenger side of the vehicle was damaged. The contact did not recall any warning lights on the instrument panel. The local dealer did not diagnose any failure; however, the vehicle was repaired. No injuries and medical reports were necessary. The contact stated the vehicle does not have an emergency brake. The dealer did not diagnose any failure with the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 8,000
Complaint Details
| NHTSA Complaint ID | 1806168 |
| ODI Number | 11459972 |
| Date Filed | April 7, 2022 |
| Failure Date | July 21, 2021 |
| VIN | 1GYKNDRS2HZ |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.