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2017 MERCEDES-BENZ C300 — Complaint #1804987

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NHTSA Complaint about SEAT BELTS:CRITICAL FASTENERS filed March 31, 2022

NHTSA complaint #1804987 (ODI reference 11459104) concerns a 2017 MERCEDES-BENZ C300 and was filed on March 31, 2022. The owner reports the failure occurred on February 1, 2022. The vehicle had 22,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as seat belts:critical fasteners, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ C300 cohort independently describe similar seat belts:critical fasteners failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 MERCEDES-BENZ C300 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 MERCEDES-BENZ C300
Component
SEAT BELTS:CRITICAL FASTENERS
State
Florida
Mileage
22,000 mi

Complaint Description

The contact owns a 2017 Mercedes-Benz C300. The contact stated that the seat belt latch plate failed to latch securely into the buckle of the seat belt while the contact was attempting to exit the vehicle. The contact referenced NHTSA Campaign Number: 21V032000 (Seat Belts). The vehicle was taken to the dealer to be diagnosed. The contact was informed that the latch needed to be replaced. The seat belt was repaired but failed to operate as needed. The manufacturer was notified of the failure. The failure mileage was 22,000.

Complaint Details

NHTSA Complaint ID 1804987
ODI Number 11459104
Date Filed March 31, 2022
Failure Date February 1, 2022
VIN WDDWJ4JB5HF

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.