2017 FORD EXPLORER — Complaint #1804767
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, AIR:DISC:CALIPER filed March 30, 2022
NHTSA complaint #1804767 (ODI reference 11458953) concerns a 2017 FORD EXPLORER and was filed on March 30, 2022. The owner reports the failure occurred on March 25, 2022. The vehicle had 33,038 miles on the odometer at the time of the incident. The report was geocoded to Wisconsin based on the filer's self-reported location. The affected component is categorized as service brakes, air:disc:caliper, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar service brakes, air:disc:caliper failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Ford Explorer. The contact stated that the brakes would squeak upon depression of the brake pedal without warning. The contact took her vehicle to an independent mechanic where it was discovered that the rear brake calipers needed replacement. The contact called the dealer where she was given the number to the company that handle vehicle warranty. The manufacturer was also notified of the failure and stated that they would not cover the cost of the repair. The vehicle was repaired. The failure mileage was 33,038.
Complaint Details
| NHTSA Complaint ID | 1804767 |
| ODI Number | 11458953 |
| Date Filed | March 30, 2022 |
| Failure Date | March 25, 2022 |
| VIN | 1FM5K8D81HG |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.