2018 RAM 2500 — Complaint #1803857
Open-data reference.
NHTSA Complaint about STEERING:CRITICAL FASTENERS filed March 25, 2022
NHTSA complaint #1803857 (ODI reference 11458336) concerns a 2018 RAM 2500 and was filed on March 25, 2022. The owner reports the failure occurred on March 20, 2022. The vehicle had 37,000 miles on the odometer at the time of the incident. The report was geocoded to Nevada based on the filer's self-reported location. The affected component is categorized as steering:critical fasteners, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 2, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 2500 cohort independently describe similar steering:critical fasteners failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 RAM 2500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Ram 2500. The contact stated while her husband was driving approximately 25 MPH the steering wheel lost functionality, the vehicle veered to the left off of the roadway. The vehicle collided with a reinforced cinder block wall on the driver's side front end, the hood impacted first and was crushed with additional damage to the undercarriage. The contact stated no warning light was illuminated. The airbags did not deploy. The husband was transported from the scene by ambulance to a hospital. The husband received cuts to left side of head and left side of face, additionally the contact had minor cuts to the left side of her face and bruised left forearm. The police were on scene and an incident report was written. The vehicle was towed to a towing lot and later towed to a collision repair center. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number 19V021000 (Steering). The manufacturer had not been informed
Complaint Details
| NHTSA Complaint ID | 1803857 |
| ODI Number | 11458336 |
| Date Filed | March 25, 2022 |
| Failure Date | March 20, 2022 |
| VIN | 3C6UR5DL7JG |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.