2018 JEEP WRANGLER — Complaint #1800948
Open-data reference.
NHTSA Complaint about SUSPENSION:FRONT filed March 11, 2022
NHTSA complaint #1800948 (ODI reference 11456330) concerns a 2018 JEEP WRANGLER and was filed on March 11, 2022. The owner reports the failure occurred on February 21, 2022. The vehicle had 58,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as suspension:front, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP WRANGLER cohort independently describe similar suspension:front failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 JEEP WRANGLER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 10 MPH, the contact heard a cracking and popping sound coming from the rear of the vehicle. The sound was heard when the vehicle would slow to make a turn to either the right or the left. The contact stated no warning light was illuminated. The contact drove the vehicle to the local dealer, where it was diagnosed and determined that there were missing welds and cracks on the spring perch on the driverâs and passengerâs side of the vehicle. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 58,000.
Complaint Details
| NHTSA Complaint ID | 1800948 |
| ODI Number | 11456330 |
| Date Filed | March 11, 2022 |
| Failure Date | February 21, 2022 |
| VIN | 1C4HJXFG9JW |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.