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2016 RAM PROMASTER 3500 — Complaint #1799586

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NHTSA Complaint about TIRES:TEMPORARY/EMERGENCY SPARE TIRE filed March 4, 2022

NHTSA complaint #1799586 (ODI reference 11455224) concerns a 2016 RAM PROMASTER 3500 and was filed on March 4, 2022. The owner reports the failure occurred on February 1, 2022. The vehicle had 82,000 miles on the odometer at the time of the incident. The report was geocoded to Utah based on the filer's self-reported location. The affected component is categorized as tires:temporary/emergency spare tire, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM PROMASTER 3500 cohort independently describe similar tires:temporary/emergency spare tire failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 RAM PROMASTER 3500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2016 RAM PROMASTER 3500
Component
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
State
Utah
Mileage
82,000 mi

Complaint Description

The contact owns a Roadtrek Simplicity RV built on a 2016 Ram Promaster 3500 chassis. The contact stated that while in a parking lot, a fellow motorist informed her that something had been dragging underneath her vehicle. The contact discovered that the winch that attached her spare tire to the vehicle was loose and that the spare tire connected to the winch was gone. The contact took the vehicle to a dealer where they replaced both the winch and the spare tire; however, the failure occurred twice. The contact also stated that the battery failed to hold a charge. There was a beeping sound coming from the battery indicating that the charge was low. The contact believed that the battery failure was related to the spare tire failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 82,000.

Complaint Details

NHTSA Complaint ID 1799586
ODI Number 11455224
Date Filed March 4, 2022
Failure Date February 1, 2022
VIN 3C6URVJG1GE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.