2019 RAM 1500 — Complaint #1799071
Open-data reference.
NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE filed March 2, 2022
NHTSA complaint #1799071 (ODI reference 11454857) concerns a 2019 RAM 1500 and was filed on March 2, 2022. The owner reports the failure occurred on January 13, 2020. The vehicle had 5,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:control module:software, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 1500 cohort independently describe similar power train:automatic transmission:control module:software failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 RAM 1500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2019 Ram 1500. The contact stated while accelerating from a stop sign, the vehicle stalled and the "selector switch" knob went from drive to park then back to drive. The contact turned off and restarted the vehicle, and the vehicle returned to normal operation. The contact stated that the "automatic brake engaged" warning light was illuminated. The failure was intermittent. The contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission software updated. The vehicle was repaired however, the failure was still intermittent. The manufacturer had been informed of the failure. The failure mileage was approximately 5,000.
Complaint Details
| NHTSA Complaint ID | 1799071 |
| ODI Number | 11454857 |
| Date Filed | March 2, 2022 |
| Failure Date | January 13, 2020 |
| VIN | 1C6RREJT7KN |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.