2019 FORD F-350 — Complaint #1798850
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:TAILGATE:LOCK filed March 1, 2022
NHTSA complaint #1798850 (ODI reference 11454692) concerns a 2019 FORD F-350 and was filed on March 1, 2022. The owner reports the failure occurred on January 14, 2022. The vehicle had 42,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:tailgate:lock, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-350 cohort independently describe similar latches/locks/linkages:tailgate:lock failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 FORD F-350 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2019 Ford F-350. The vehicle had previously been serviced under the Manufacturer Campaign Number: 19S48. The contact stated that while hauling a trailer, there was an abnormal sound coming from the vehicle, and the contact noticed that the tailgate had unexpectedly opened. The vehicle was taken to the dealer. The dealer took pictures of the vehicle and forwarded them to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure but declined the tailgate replacement since the damage happened after the recall was repaired. The failure mileage was approximately 42,000.
Complaint Details
| NHTSA Complaint ID | 1798850 |
| ODI Number | 11454692 |
| Date Filed | March 1, 2022 |
| Failure Date | January 14, 2022 |
| VIN | 1FT8W3DT3KE |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.