2011 JAGUAR XF — Complaint #1798585
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT filed February 28, 2022
NHTSA complaint #1798585 (ODI reference 11454488) concerns a 2011 JAGUAR XF and was filed on February 28, 2022. The owner reports the failure occurred on December 8, 2021. The vehicle had 59,147 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as electrical system:instrument panel:fuel gauge:fuel level float/sensor/sending unit, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JAGUAR XF cohort independently describe similar electrical system:instrument panel:fuel gauge:fuel level float/sensor/sending unit failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 JAGUAR XF shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2011 Jaguar XF. The contact stated that the fuel gauge would intermittently indicate that the fuel tank was empty while there was fuel in the tank. The contact stated that upon taking the vehicle to the gas station and refueling, the fuel gauge indicated that the fuel tank was full; however, two days later, the fuel gauge indicated that the fuel tank was empty. The contact did not refuel and continued to drive the vehicle. The fuel gauge later indicated that there was 3/4 tank of gasoline left. The vehicle was taken to the dealer where it was diagnosed that the fuel tank, the assembly sender, the flange, the gasket, and the fuel pump needed to be replaced. The vehicle was repaired. The contact became aware that the manufacturer had issued a Technical Service Bulletin Number: JTB0001NAS1 regarding the fuel gauge failure. The manufacturer was not notified of the failure. The failure mileage was approximately 59,147.
Complaint Details
| NHTSA Complaint ID | 1798585 |
| ODI Number | 11454488 |
| Date Filed | February 28, 2022 |
| Failure Date | December 8, 2021 |
| VIN | SAJWA0GB0BL |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.