2004 MERCEDES-BENZ E320 — Complaint #1797804
Open-data reference.
NHTSA Complaint about SEAT BELTS:STATUS INDICATOR SWITCH filed February 25, 2022
NHTSA complaint #1797804 (ODI reference 11453966) concerns a 2004 MERCEDES-BENZ E320 and was filed on February 25, 2022. The owner reports the failure occurred on December 10, 2021. The report was geocoded to South Carolina based on the filer's self-reported location. The affected component is categorized as seat belts:status indicator switch, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ E320 cohort independently describe similar seat belts:status indicator switch failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2004 MERCEDES-BENZ E320 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
My car seat belts not fastened and car door warning devices stop working. I took it to the Mercedes service department and told and showed them the safety system was not warning me when my door was not properly closed or when I removed the seat belt while driving. They told me that they needed to replace my instrument cluster in order to fix the issue. They charged me almost $2300.00 to change the panel. When I went to pick the vehicle up. And I drove off and took my seat belt off to see if the repair was done and no warning light came on. I than while driving through a parking lot open my door and no warning happened. Now the dealership is telling me that their is nothing they can do to address this dangerous safety issue and that I have no recourse to get what I paid for. Because Mercedes Benz Corp will not allow them to code the new instrument cluster. I was driving one day and did not realize the door was ajar until I hit a bump and heard the rattling. I have spoken with other Merc
Complaint Details
| NHTSA Complaint ID | 1797804 |
| ODI Number | 11453966 |
| Date Filed | February 25, 2022 |
| Failure Date | December 10, 2021 |
| VIN | WDBUF65J94A |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.