2015 CHEVROLET CAPTIVA — Complaint #1797331
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES filed February 23, 2022
NHTSA complaint #1797331 (ODI reference 11453649) concerns a 2015 CHEVROLET CAPTIVA and was filed on February 23, 2022. The owner reports the failure occurred on August 1, 2021. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as electrical system:12v/24v/48v battery:cables, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET CAPTIVA cohort independently describe similar electrical system:12v/24v/48v battery:cables failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 CHEVROLET CAPTIVA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2015 Chevrolet Captiva. The contact stated while his wife was driving at 45 MPH, the vehicle lost motive power and stalled in the middle of the road without warning. The driver could not get out of the vehicle due to a vehicle not having power. The police department was contacted and a tow truck was sent to the scene. The tow driver was able to unlock a door and the driver was able to exit the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the battery terminal had defective and needed to be replaced. The terminal cable was replaced. The manufacturer was not made aware of the vehicle. The failure mileage was not available. The VIN was not available.
Complaint Details
| NHTSA Complaint ID | 1797331 |
| ODI Number | 11453649 |
| Date Filed | February 23, 2022 |
| Failure Date | August 1, 2021 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.