2014 LEXUS RX — Complaint #1796904
Open-data reference.
NHTSA Complaint about AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE filed February 22, 2022
NHTSA complaint #1796904 (ODI reference 11453349) concerns a 2014 LEXUS RX and was filed on February 22, 2022. The owner reports the failure occurred on February 17, 2022. The vehicle had 44,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as air bags:frontal:passenger side:inflator module, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 2, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same LEXUS RX cohort independently describe similar air bags:frontal:passenger side:inflator module failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 LEXUS RX shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owned a 2014 Lexus RX350. The contact stated that while the wife was driving approximately 35 mph a dump truck collided with the passenger side of the vehicle. During the crash, the side curtain air bags did not deploy. The front passenger sustained injuries to the head, neck, shoulder, and torso and the front driver sustained injuries to the right foot and chest area. Medical treatment was required for both occupants. The vehicle was destroyed and towed away. A police report was taken at the scene. The cause of the failure was not determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 44,000.
Complaint Details
| NHTSA Complaint ID | 1796904 |
| ODI Number | 11453349 |
| Date Filed | February 22, 2022 |
| Failure Date | February 17, 2022 |
| VIN | JTJZK1BA9E2 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.