2014 CHEVROLET CAPTIVA — Complaint #1796154
Open-data reference.
NHTSA Complaint about POWER TRAIN:DRIVELINE:CHAIN/BELT filed February 18, 2022
NHTSA complaint #1796154 (ODI reference 11452893) concerns a 2014 CHEVROLET CAPTIVA and was filed on February 18, 2022. The owner reports the failure occurred on February 13, 2022. The vehicle had 115,000 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as power train:driveline:chain/belt, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET CAPTIVA cohort independently describe similar power train:driveline:chain/belt failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 CHEVROLET CAPTIVA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2014 Chevrolet Captiva. The contact stated that occasionally while his wife was stopped for either a traffic sign or traffic light, the engine would make a grinding noise. The contact stated that the vehicle was consuming a lot of engine oil, requiring constant refilling every week. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic where it was diagnosed with needing the timing chain replaced. The contact spoke with a dealer and asked if the VIN was under recall. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 115,000.
Complaint Details
| NHTSA Complaint ID | 1796154 |
| ODI Number | 11452893 |
| Date Filed | February 18, 2022 |
| Failure Date | February 13, 2022 |
| VIN | 3GNAL2EK5ES |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.