2013 FORD EDGE — Complaint #1795550
Open-data reference.
NHTSA Complaint about VISIBILITY:REAR WINDOW WIPER/WASHER filed February 17, 2022
NHTSA complaint #1795550 (ODI reference 11452509) concerns a 2013 FORD EDGE and was filed on February 17, 2022. The owner reports the failure occurred on January 31, 2022. The vehicle had 188,013 miles on the odometer at the time of the incident. The report was geocoded to Alabama based on the filer's self-reported location. The affected component is categorized as visibility:rear window wiper/washer, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: yes, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EDGE cohort independently describe similar visibility:rear window wiper/washer failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 FORD EDGE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2013 Ford Edge. The contact stated while driving approximately 40 MPH, there was a smell of burned rubber, and upon inspection, the contact noticed fire coming from the rear windshield wiper. The contact pulled over and fire marshals extinguished the fire. A police report was not taken and no one was injured. The vehicle was towed to a local dealer and was awaiting diagnosis. The manufacturer was informed of failure and told the contact to call NHTSA. The failure mileage was 188,013.
Complaint Details
| NHTSA Complaint ID | 1795550 |
| ODI Number | 11452509 |
| Date Filed | February 17, 2022 |
| Failure Date | January 31, 2022 |
| VIN | 2FMDK3JC4DB |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.