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2015 FORD EDGE — Complaint #1795182

Open-data reference.

NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT filed February 16, 2022

NHTSA complaint #1795182 (ODI reference 11452268) concerns a 2015 FORD EDGE and was filed on February 16, 2022. The owner reports the failure occurred on February 14, 2022. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system:rear window:electrical heating element, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EDGE cohort independently describe similar visibility:defroster/defogger/hvac system:rear window:electrical heating element failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 FORD EDGE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2015 FORD EDGE
Component
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT
State
Ohio

Complaint Description

Vehicle was parked inside my garage I had used earlier in the day. I heard a loud noise and went out to find the rear window had exploded on its own . There was bits of glass all over the garage floor and cracks running through the window and I could hear it popping as I stood there. Dealer stated this is not covered. The window was not damaged prior to exploding . When I contacted Safelite, they asked if it was an Edge, they had been seeing a few of them. I have photos available.

Complaint Details

NHTSA Complaint ID 1795182
ODI Number 11452268
Date Filed February 16, 2022
Failure Date February 14, 2022
VIN 2FMTK4J8XFB

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.