2019 MERCEDES-BENZ SPRINTER 2500 — Complaint #1794865
Open-data reference.
NHTSA Complaint about PARKING BRAKE:CONVENTIONAL filed February 15, 2022
NHTSA complaint #1794865 (ODI reference 11452051) concerns a 2019 MERCEDES-BENZ SPRINTER 2500 and was filed on February 15, 2022. The owner reports the failure occurred on January 28, 2022. The vehicle had 50,925 miles on the odometer at the time of the incident. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as parking brake:conventional, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ SPRINTER 2500 cohort independently describe similar parking brake:conventional failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 MERCEDES-BENZ SPRINTER 2500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated while an employee was moving the vehicle out of the garage into the parking lot, the employee shifted the vehicle into PARK with the engine running. The contact exited the vehicle and while walking to the rear of the vehicle, the vehicle inadvertently shifted into REVERSE and started rolling backward almost pinning the employee up against the front wall of the garage. The contact stated that the vehicle was reversing at approximately 2 MPH. The vehicle rolled backward into the front wall of the garage. There was damage to the driverâs side door and front fender. The vehicle was taken to be diagnosed but was not repaired. The contact referenced NHTSA Campaign Number: 21V972000 (Electrical System). The manufacturer had been informed of the failure and informed the contact that the issue was not a defect but an operatorâs error. The failure mileage was approximately 50,925.
Complaint Details
| NHTSA Complaint ID | 1794865 |
| ODI Number | 11452051 |
| Date Filed | February 15, 2022 |
| Failure Date | January 28, 2022 |
| VIN | WD4FF0CD7KT |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.