2014 JEEP CHEROKEE — Complaint #1794154
Open-data reference.
NHTSA Complaint about POWER TRAIN:DRIVELINE filed February 11, 2022
NHTSA complaint #1794154 (ODI reference 11451548) concerns a 2014 JEEP CHEROKEE and was filed on February 11, 2022. The owner reports the failure occurred on February 5, 2022. The vehicle had 117,000 miles on the odometer at the time of the incident. The report was geocoded to Minnesota based on the filer's self-reported location. The affected component is categorized as power train:driveline, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP CHEROKEE cohort independently describe similar power train:driveline failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 JEEP CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2014 Jeep Cherokee. The contact stated while the vehicle was stopped at a STOP sign, the accelerator pedal was depressed and the vehicle hesitated and jerked forward. The contact heard a noticeable grinding noise. The contact reported that the vehicle engine's hesitation, grinding, and jerking into motion became longer and very noticeable. The contact stated no warning lights were illuminated. The contact was able to drive the vehicle to an independent mechanic, where it was diagnosed. The contact stated that while the mechanic was performing a test drive, the vehicle stalled and could not be moved. The mechanic reported that the power transfer unit had failed. The vehicle was not repaired but was pending repairs. The independent mechanic notified the contact of NHTSA Campaign Number: 20V343000 (Power Train). The contact called the manufacturer and was informed that the VIN was not included. The failure mileage was approximately 113,145.
Complaint Details
| NHTSA Complaint ID | 1794154 |
| ODI Number | 11451548 |
| Date Filed | February 11, 2022 |
| Failure Date | February 5, 2022 |
| VIN | 1C4PJMBB4EW |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.