2017 TESLA MODEL S — Complaint #1793637
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH:EMERGENCY MECHANICAL RELEASE filed February 9, 2022
NHTSA complaint #1793637 (ODI reference 11451174) concerns a 2017 TESLA MODEL S and was filed on February 9, 2022. The owner reports the failure occurred on January 20, 2022. The vehicle had 24,000 miles on the odometer at the time of the incident. The report was geocoded to Massachusetts based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:trunk lid:latch:emergency mechanical release, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL S cohort independently describe similar latches/locks/linkages:trunk lid:latch:emergency mechanical release failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 TESLA MODEL S shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Tesla Model S. The contact received NHTSA Campaign Number: 21V00B000 (Latches/Locks/Linkages). While at the dealer the contact noted that the rear safety trunk latch does not release due to it being connected to the trunk release actuator. The "Trunk Open" warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the trunk actuator needed to be replaced but the manual interior trunk release does not function. The vehicle was not repaired. The contact purchased the trunk actuator however the replacement part failed to fix the vehicle. The manufacturer had been informed of the failure via email. The failure mileage was approximately 24,000.
Complaint Details
| NHTSA Complaint ID | 1793637 |
| ODI Number | 11451174 |
| Date Filed | February 9, 2022 |
| Failure Date | January 20, 2022 |
| VIN | 5YJSA1E2XHF |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.