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2014 FORD FOCUS — Complaint #1791450

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NHTSA Complaint about STEERING:HYDRAULIC POWER ASSIST SYSTEM filed February 1, 2022

NHTSA complaint #1791450 (ODI reference 11449729) concerns a 2014 FORD FOCUS and was filed on February 1, 2022. The owner reports the failure occurred on August 30, 2021. The vehicle had 87,000 miles on the odometer at the time of the incident. The report was geocoded to Indiana based on the filer's self-reported location. The affected component is categorized as steering:hydraulic power assist system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FOCUS cohort independently describe similar steering:hydraulic power assist system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 FORD FOCUS shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2014 FORD FOCUS
Component
STEERING:HYDRAULIC POWER ASSIST SYSTEM
State
Indiana
Mileage
87,000 mi

Complaint Description

The contact owns a 2014 Ford Focus. The contact stated while parking the vehicle, she made a sharp turn to the right into a parking space and the power steering was still functional. The contact stated that when she went to restart the vehicle to leave the parking lot, she saw that the "steering assist fault service required" warning light was illuminated. The contact stated that the vehicle had loss power steering functionality. The contact contacted a dealer but did not have the vehicle diagnosed or repaired. The contact then had an independent mechanic diagnose the vehicle but did not repair the vehicle. The contact drove the vehicle to her home state and then contacted the local dealer. The local dealer informed her that the steering gear needed to be replaced. The vehicle was not repaired and was driven back to the residence. The manufacturer had been informed of the failure. The failure mileage was approximately 87,000.

Complaint Details

NHTSA Complaint ID 1791450
ODI Number 11449729
Date Filed February 1, 2022
Failure Date August 30, 2021
VIN 1FADP3K23EL

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.