2018 LINCOLN CONTINENTAL — Complaint #1789666
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:DOORS:LATCH filed January 22, 2022
NHTSA complaint #1789666 (ODI reference 11448466) concerns a 2018 LINCOLN CONTINENTAL and was filed on January 22, 2022. The owner reports the failure occurred on January 21, 2022. The report was geocoded to Georgia based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:doors:latch, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same LINCOLN CONTINENTAL cohort independently describe similar latches/locks/linkages:doors:latch failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 LINCOLN CONTINENTAL shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The electric door latching mechanisms fail to fully latch the driver's door shut when pulled to the first detent. In order to fully engage the door latches, it was necessary to slam the door. The first occurrence coincided with unusually cold weather (34 degrees f). These door latches had previously been the subject of a recall which first delayed the dealer's ability to sell the car to me. Then, suddenly, even though the parts were reportedly still unavailable, the dealer claimed to have been able to use company connections to obtain parts early and claimed to have carried out the recall before selling me the car in April 2019. About a year later, the latches malfunctioned, draining the car's battery over the course of about two days, after which, the same dealer "reprogrammed" the latches and replaced the battery. Now trouble with the same door latches emerges again.
Complaint Details
| NHTSA Complaint ID | 1789666 |
| ODI Number | 11448466 |
| Date Filed | January 22, 2022 |
| Failure Date | January 21, 2022 |
| VIN | 1LN6L9RP4J5 |
Similar LATCHES/LOCKS/LINKAGES:DOORS:LATCH Complaints for 2018 LINCOLN CONTINENTAL
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.