2017 CHEVROLET CRUZE — Complaint #1788116
Open-data reference.
NHTSA Complaint about EXTERIOR LIGHTING:BACK UP LIGHTS filed January 13, 2022
NHTSA complaint #1788116 (ODI reference 11447375) concerns a 2017 CHEVROLET CRUZE and was filed on January 13, 2022. The owner reports the failure occurred on January 12, 2022. The vehicle had 15,000 miles on the odometer at the time of the incident. The report was geocoded to North Carolina based on the filer's self-reported location. The affected component is categorized as exterior lighting:back up lights, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET CRUZE cohort independently describe similar exterior lighting:back up lights failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 CHEVROLET CRUZE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Chevrolet Cruze. While refueling, the contact discovered that cracks had formed on both sides of the middle brake light housing. She then noticed that water from the cracks had leaked into the top rear headliner of the vehicle. The contact had taken the vehicle to the dealer where they confirmed the failure and provided her an estimate for the repair. The manufacturer had yet to be notified of the failure. The vehicle has been repaired. The failure mileage was approximately 15,000. Consumer paid $312.82 for the repairs.
Complaint Details
| NHTSA Complaint ID | 1788116 |
| ODI Number | 11447375 |
| Date Filed | January 13, 2022 |
| Failure Date | January 12, 2022 |
| VIN | 1G1BE5SM4H7 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.