2021 FORD F-350 — Complaint #1787394
Open-data reference.
NHTSA Complaint about SEATS:CRITICAL FASTENERS filed January 10, 2022
NHTSA complaint #1787394 (ODI reference 11446844) concerns a 2021 FORD F-350 and was filed on January 10, 2022. The owner reports the failure occurred on January 5, 2022. The vehicle had 6,600 miles on the odometer at the time of the incident. The report was geocoded to Louisiana based on the filer's self-reported location. The affected component is categorized as seats:critical fasteners, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 2, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-350 cohort independently describe similar seats:critical fasteners failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 FORD F-350 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2021 Ford F-350 towing a boat. The contact stated while driving 60 mph, applied the brakes however crashed head-on with a 2015 Toyota Scion. The contact stated the rear seats failed to lockdown. The contact had the tools under the seat and was released into the vehicle during the crash. The air bags deployed. The passenger sustained broken ribs, right ankle sprain or fractured, and the seatbelt bruised the chest. The driver struck the steering wheel and sustained chest pains, lower, mid, and upper back issues, and neck injuries. Medical attention was provided for both occupants. The driver of the Toyota succumbed to his/her injuries. A police report was filed. There was no reported fire. The vehicle was towed to an independent lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mile was approximately 6,600.
Complaint Details
| NHTSA Complaint ID | 1787394 |
| ODI Number | 11446844 |
| Date Filed | January 10, 2022 |
| Failure Date | January 5, 2022 |
| VIN | 1FT8W3BT0ME |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.