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2017 CHEVROLET SILVERADO 3500 — Complaint #1785280

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NHTSA Complaint about EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER filed December 28, 2021

NHTSA complaint #1785280 (ODI reference 11445331) concerns a 2017 CHEVROLET SILVERADO 3500 and was filed on December 28, 2021. The owner reports the failure occurred on December 28, 2021. The report was geocoded to Washington based on the filer's self-reported location. The affected component is categorized as equipment:electrical:engine block heater, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET SILVERADO 3500 cohort independently describe similar equipment:electrical:engine block heater failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 CHEVROLET SILVERADO 3500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 CHEVROLET SILVERADO 3500
Component
EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
State
Washington

Complaint Description

The contact owns a 2017 Chevrolet Silverado 3500. The contact received a recall notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and confirmed that the part was not yet available. The contact had not experienced a failure. VIN tool confirms parts are not available.

Complaint Details

NHTSA Complaint ID 1785280
ODI Number 11445331
Date Filed December 28, 2021
Failure Date December 28, 2021
VIN 1GC4K0EYXHF

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.