2018 FORD TAURUS — Complaint #1784595
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, AIR:DISC:PADS filed December 23, 2021
NHTSA complaint #1784595 (ODI reference 11444846) concerns a 2018 FORD TAURUS and was filed on December 23, 2021. The owner reports the failure occurred on November 30, 2021. The vehicle had 24,000 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as service brakes, air:disc:pads, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD TAURUS cohort independently describe similar service brakes, air:disc:pads failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 FORD TAURUS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Ford Taurus. Upon inspection of his vehicle, the contact was informed by a mechanic at the dealer that the passengerâs side rear brake pad had been severely worn and was close to making metal-to-metal contact with the rotor. Due to the failure, the contact had the brake pad replaced. The manufacturer was informed of the failure and they informed him that brake pads should be replaced every 12 months or 18,000 miles. The contact questioned the manufacturer's statement since none of his other brake pads needed replacement and had each remained in quality condition. The vehicle had been repaired. The failure mileage was approximately 24,000.
Complaint Details
| NHTSA Complaint ID | 1784595 |
| ODI Number | 11444846 |
| Date Filed | December 23, 2021 |
| Failure Date | November 30, 2021 |
| VIN | 1FAHP2D86JG |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.