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2019 MERCEDES-BENZ SPRINTER (VS30) — Complaint #1783779

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NHTSA Complaint about EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:PLUMBING:POTABLE WATER:STORAGE TANK filed December 17, 2021

NHTSA complaint #1783779 (ODI reference 11444190) concerns a 2019 MERCEDES-BENZ SPRINTER (VS30) and was filed on December 17, 2021. The owner reports the failure occurred on September 16, 2021. The vehicle had 15,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as equipment:recreational vehicle/trailer:plumbing:potable water:storage tank, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ SPRINTER (VS30) cohort independently describe similar equipment:recreational vehicle/trailer:plumbing:potable water:storage tank failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 MERCEDES-BENZ SPRINTER (VS30) shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2019 MERCEDES-BENZ SPRINTER (VS30)
Component
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:PLUMBING:POTABLE WATER:STORAGE TANK
State
California
Mileage
15,000 mi

Complaint Description

The contact owns a 2020 Tiffin Wayfarer Motorhome built on a 2019 Mercedes-Benz Sprinter 3500/4500 chassis. The contact stated that while driving approximately 55-65 MPH, the water tank fell onto the exhaust system. The contact received notification of NHTSA campaign numbers: 21V610000 (Trailer Hitches) and 21V753000 (Equipment). The contact called the local dealer who stated additional hours were needed to complete the repairs. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, declined the repairs. Parts distribution disconnect. The approximate failure mileage was 15,000.

Complaint Details

NHTSA Complaint ID 1783779
ODI Number 11444190
Date Filed December 17, 2021
Failure Date September 16, 2021
VIN WDAPF4CD8K

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.