2010 CADILLAC SRX — Complaint #1783539
Open-data reference.
NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS filed December 16, 2021
NHTSA complaint #1783539 (ODI reference 11444007) concerns a 2010 CADILLAC SRX and was filed on December 16, 2021. The owner reports the failure occurred on October 1, 2021. The vehicle had 140,000 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:internal:gears, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CADILLAC SRX cohort independently describe similar power train:automatic transmission:internal:gears failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 CADILLAC SRX shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2010 Cadillac SRX. The contact stated while driving at an unknown speed, the vehicle began to shift independently into third gear. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and shifted gears to drive before continuing to drive to his destination. The contact stated that he experienced the failure several times. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the timing chain needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic and the timing chain was replaced. The manufacturer had been informed of the failure. The failure mileage was approximately 140,000.
Complaint Details
| NHTSA Complaint ID | 1783539 |
| ODI Number | 11444007 |
| Date Filed | December 16, 2021 |
| Failure Date | October 1, 2021 |
| VIN | 3GYFNAEY2AS |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.