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2021 TESLA MODEL Y — Complaint #1783199

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NHTSA Complaint about SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING filed December 14, 2021

NHTSA complaint #1783199 (ODI reference 11443765) concerns a 2021 TESLA MODEL Y and was filed on December 14, 2021. The owner reports the failure occurred on December 4, 2021. The report was geocoded to Wisconsin based on the filer's self-reported location. The affected component is categorized as service brakes, electric:software/programming, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL Y cohort independently describe similar service brakes, electric:software/programming failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 TESLA MODEL Y shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2021 TESLA MODEL Y
Component
SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING
State
Wisconsin

Complaint Description

My wife and I purchased our Tesla model Y back in February 2021. We picked it up back in May 2021. The selling point for us was how it drove in the winter since we live in central WI. When we test drove the car in a snow snow at the highland park dealer. The car handled great in the ice and snow due to the car having the winter driving option. My wife nearly got into an accident due to no longer having the option for winter driving. The regenerative braking option is great until you drive in winter conditions. Ice and snow will cause the vehicle to slip and slide whenever letting off the throttle. The safety concern is that if a line of vehicles is in front of you and one person slams on the brakes letting off the throttle is essentially the same thing as slamming on your brakes. Which you never do while in a snow storm. We essentially bought the vehicle with and for this option to to control the vehicle better based on weather conditions. Removing the the winter driving option was not

Complaint Details

NHTSA Complaint ID 1783199
ODI Number 11443765
Date Filed December 14, 2021
Failure Date December 4, 2021
VIN 5YJYGAEE5MF

Similar SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING Complaints for 2021 TESLA MODEL Y

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.