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2017 FORD F-350 — Complaint #1780133

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NHTSA Complaint about STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS filed November 24, 2021

NHTSA complaint #1780133 (ODI reference 11441600) concerns a 2017 FORD F-350 and was filed on November 24, 2021. The owner reports the failure occurred on August 2, 2020. The vehicle had 5,000 miles on the odometer at the time of the incident. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as steering:hydraulic power assist:hose, piping, and connections, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-350 cohort independently describe similar steering:hydraulic power assist:hose, piping, and connections failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD F-350 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 FORD F-350
Component
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
State
Virginia
Mileage
5,000 mi

Complaint Description

The contact owns a 2017 Ford F-350. The contact stated while his son was driving 65 MPH and going over a bridge, the driver noticed that the steering wheel had started to shake abnormally causing the vehicle to also shake abnormally. The brake pedal was depressed, and the failure ceased when the vehicle was stopped. The vehicle was taken to a local dealer who diagnosed the failure as a dampening valve system for the power steering assist that was repaired; however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000.

Complaint Details

NHTSA Complaint ID 1780133
ODI Number 11441600
Date Filed November 24, 2021
Failure Date August 2, 2020
VIN 1FD8W3F69HE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.