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2018 MERCEDES-BENZ SPRINTER 3500 — Complaint #1779195

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NHTSA Complaint about ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC) filed November 18, 2021

NHTSA complaint #1779195 (ODI reference 11440922) concerns a 2018 MERCEDES-BENZ SPRINTER 3500 and was filed on November 18, 2021. The owner reports the failure occurred on November 16, 2021. The vehicle had 18,000 miles on the odometer at the time of the incident. The report was geocoded to Louisiana based on the filer's self-reported location. The affected component is categorized as electronic stability control:automatic (asc), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ SPRINTER 3500 cohort independently describe similar electronic stability control:automatic (asc) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 MERCEDES-BENZ SPRINTER 3500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2018 MERCEDES-BENZ SPRINTER 3500
Component
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
State
Louisiana
Mileage
18,000 mi

Complaint Description

The contact owns a 2018 Mercedes-Benz Sprinter 3500. The contact stated that while operating the vehicle, the ABS, check engine, and cruise control warning lights illuminated. The cause of the failure was not yet determined. The contact indicated that the vehicle was recently serviced under NHTSA Campaign Number: 21V042000 (Electronic Stability Control) however, the failure occurred. The local dealer and manufacturer were notified of the failure. The approximate failure mileage was 18,000.

Complaint Details

NHTSA Complaint ID 1779195
ODI Number 11440922
Date Filed November 18, 2021
Failure Date November 16, 2021
VIN 8BNPF4CC0JE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.