2021 TOYOTA HIGHLANDER — Complaint #1778644
Open-data reference.
NHTSA Complaint about TIRES:MARKINGS filed November 15, 2021
NHTSA complaint #1778644 (ODI reference 11440523) concerns a 2021 TOYOTA HIGHLANDER and was filed on November 15, 2021. The owner reports the failure occurred on November 11, 2021. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as tires:markings, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA HIGHLANDER cohort independently describe similar tires:markings failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 TOYOTA HIGHLANDER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
235/55R20 Michelin CrossClimate 2 UTQG ratings missing on outside of tires, for 2 out of the 4 tires. Note: the previous CrossClimate has had a recall for the same issue.
Complaint Details
| NHTSA Complaint ID | 1778644 |
| ODI Number | 11440523 |
| Date Filed | November 15, 2021 |
| Failure Date | November 11, 2021 |
| VIN | 5TDEBRCH1MS |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.