2018 VOLKSWAGEN TIGUAN — Complaint #1778231
Open-data reference.
NHTSA Complaint about FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING filed November 12, 2021
NHTSA complaint #1778231 (ODI reference 11440219) concerns a 2018 VOLKSWAGEN TIGUAN and was filed on November 12, 2021. The owner reports the failure occurred on January 1, 2019. The vehicle had 20,000 miles on the odometer at the time of the incident. The report was geocoded to North Carolina based on the filer's self-reported location. The affected component is categorized as forward collision avoidance: crash imminent braking, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN TIGUAN cohort independently describe similar forward collision avoidance: crash imminent braking failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 VOLKSWAGEN TIGUAN shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Volkswagen Tiguan. The contact stated that while the cruise control was activated with a vehicle in the lane directly next to the vehicle or two lanes over, the Collision Avoidance System would determine that the vehicles were too close and the Crash Imminent Braking System would activate and stop the vehicle. The issue most recently occurred while driving 70 MPH causing the contact to aggressively depress the accelerator pedal. The contact took the vehicle to the dealer who informed him that there was no malfunction detected. The contact spoke to the manufacturer who informed him that the issue was known however, there was no recall on the VIN for the failure. The approximate failure mileage was 20,000.
Complaint Details
| NHTSA Complaint ID | 1778231 |
| ODI Number | 11440219 |
| Date Filed | November 12, 2021 |
| Failure Date | January 1, 2019 |
| VIN | 3VV2B7AX8JM |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.