2008 DODGE RAM 2500 — Complaint #1777776
Open-data reference.
NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES filed November 9, 2021
NHTSA complaint #1777776 (ODI reference 11439888) concerns a 2008 DODGE RAM 2500 and was filed on November 9, 2021. The owner reports the failure occurred on November 4, 2021. The vehicle had 109,000 miles on the odometer at the time of the incident. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system:air handler/chamber, ducts, and valves, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same DODGE RAM 2500 cohort independently describe similar visibility:defroster/defogger/hvac system:air handler/chamber, ducts, and valves failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2008 DODGE RAM 2500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2008 Dodge Ram 2500. The contact stated while exiting out of the garage, the windshield defroster was activated and there was a loud clicking sound coming from the HVAC system. The contact stated that the HVAC system failed to switch over to the air vents. The contact inspected the vehicle and became aware that the defroster actuator was cracked inside in the vents causing the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 109,000.
Complaint Details
| NHTSA Complaint ID | 1777776 |
| ODI Number | 11439888 |
| Date Filed | November 9, 2021 |
| Failure Date | November 4, 2021 |
| VIN | 3D7KS28AX8G |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.