2021 RAM 1500 — Complaint #1777511
Open-data reference.
NHTSA Complaint about BACK OVER PREVENTION: CAMERA SYSTEM filed November 8, 2021
NHTSA complaint #1777511 (ODI reference 11439706) concerns a 2021 RAM 1500 and was filed on November 8, 2021. The owner reports the failure occurred on November 8, 2021. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as back over prevention: camera system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 1500 cohort independently describe similar back over prevention: camera system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 RAM 1500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
On several occasions since purchase of a new 2021 RAM 1500 the backup camera has failed to work when in reverse. A black screen is displayed. Repeated efforts to turn the backup camera on by putting the vehicle in reverse or selecting the backup camera from the control panel resulted in a black screen. Repeated efforts to turn the vehicle off and on several times consecutively had the same result. I also tried opening and closing the tail gate with no positive result.
Complaint Details
| NHTSA Complaint ID | 1777511 |
| ODI Number | 11439706 |
| Date Filed | November 8, 2021 |
| Failure Date | November 8, 2021 |
| VIN | 1C6SRFFT5MN |
Similar BACK OVER PREVENTION: CAMERA SYSTEM Complaints for 2021 RAM 1500
Truck showed "Service Electronic Throttle"... Truck has 13,000 miles on it. Along with the service code, rear view camera doesn't work, backup sensors don't work, and remote start will not operate.
The backup camera no longer works. I only have 2200 miles on my truck
I am a courier and use my truck to deliver lots of material that I pick up at loading docks. The back up camera shows all shadows as simply black areas, and any details in shadow are absent. If my loa
Have had my truck for only two weeks. The backup camera did not work with message saying âbackup camera not availableâ and at same time electronic throttle control showed âservice electronic co
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.