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2017 MERCEDES-BENZ GLE350 — Complaint #1776333

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NHTSA Complaint about SERVICE BRAKES, AIR:DISC:CALIPER filed November 1, 2021

NHTSA complaint #1776333 (ODI reference 11438854) concerns a 2017 MERCEDES-BENZ GLE350 and was filed on November 1, 2021. The owner reports the failure occurred on March 1, 2021. The vehicle had 47,000 miles on the odometer at the time of the incident. The report was geocoded to South Carolina based on the filer's self-reported location. The affected component is categorized as service brakes, air:disc:caliper, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ GLE350 cohort independently describe similar service brakes, air:disc:caliper failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 MERCEDES-BENZ GLE350 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 MERCEDES-BENZ GLE350
Component
SERVICE BRAKES, AIR:DISC:CALIPER
State
South Carolina
Mileage
47,000 mi

Complaint Description

The contact owns a 2017 Mercedes-Benz GLE350. The contact stated that while driving at various speeds, the contact felt a slight hesitation upon depression of the accelerator pedal without warning. The contact had taken the vehicle to independent mechanic who informed her that the brake calipers on the rear driver’s and passenger’s side were worn and needed to be replaced. The contact then took the vehicle to the dealer where a diagnostic test was performed, and the mechanic confirmed the failure. The vehicle remained in the dealer possession. The manufacturer was notified of the failure and provided the contact a case number. The vehicle was not repaired. The failure mileage was approximately 47,000.

Complaint Details

NHTSA Complaint ID 1776333
ODI Number 11438854
Date Filed November 1, 2021
Failure Date March 1, 2021
VIN 4JGDA5HB8HA

Similar SERVICE BRAKES, AIR:DISC:CALIPER Complaints for 2017 MERCEDES-BENZ GLE350

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.