2012 JEEP GRAND CHEROKEE — Complaint #1775534
Open-data reference.
NHTSA Complaint about FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP filed October 26, 2021
NHTSA complaint #1775534 (ODI reference 11438266) concerns a 2012 JEEP GRAND CHEROKEE and was filed on October 26, 2021. The owner reports the failure occurred on December 2, 2018. The vehicle had 85,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as fuel system, other:delivery:fuel pump, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GRAND CHEROKEE cohort independently describe similar fuel system, other:delivery:fuel pump failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 JEEP GRAND CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2012 Jeep Grand Cherokee. The contact that while starting the vehicle, there was an abnormal clicking sound coming from the vehicle. The contact stated that the vehicle lost power and would not immediately restart. The vehicle restarted after waiting for a while. No warning light was illuminated. The contact stated that the failure recurred several times. The contact then received notification of NHTSA Campaign Number: 19V813000 (Electrical System) which he associated with the failure. The local dealer was contacted but was unable to schedule the recall repair due to the parts not being available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000. (Recall Related Incident) TS
Complaint Details
| NHTSA Complaint ID | 1775534 |
| ODI Number | 11438266 |
| Date Filed | October 26, 2021 |
| Failure Date | December 2, 2018 |
| VIN | 1C4RJEAT6CC |
Similar FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP Complaints for 2012 JEEP GRAND CHEROKEE
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.