2019 JEEP CHEROKEE — Complaint #1774723
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, AIR:DISC:ROTOR filed October 21, 2021
NHTSA complaint #1774723 (ODI reference 11437680) concerns a 2019 JEEP CHEROKEE and was filed on October 21, 2021. The owner reports the failure occurred on September 20, 2021. The vehicle had 15,395 miles on the odometer at the time of the incident. The report was geocoded to Arkansas based on the filer's self-reported location. The affected component is categorized as service brakes, air:disc:rotor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP CHEROKEE cohort independently describe similar service brakes, air:disc:rotor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 JEEP CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2019 Jeep Cherokee. The contact stated while driving at 30 MPH, the contact was going down a winding road. the contact was depressed on brakes pedal would not fully stop until the contact depressed on the brake pedal all the way to floor for the vehicle to stop. The contact had to pulled ;the vehicle over to the side of the road a wait a few minutes for the brake pedal to come back up. The contact was able to continue to drive however the contact is now hearing squeaking noise coming from the brakes while driving. The contact took the vehicle to a local dealer who diagnosed the failure as the rotor and caliber on service brakes would need replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,395.
Complaint Details
| NHTSA Complaint ID | 1774723 |
| ODI Number | 11437680 |
| Date Filed | October 21, 2021 |
| Failure Date | September 20, 2021 |
| VIN | 1C4PJMBX3KD |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.